How to say no: 6 tips to politely decline — Workplace Science Platform (2024)

A quick guide to saying no, respectfully, at work and in your personal life.

Sometimes, saying no is the best thing you can do for your wellbeing.

Saying no helps you to:

  • Protect your boundaries

  • Avoid resentment

  • Be honest with others

  • Focus on what’s important to you

  • Manage competing priorities

But saying no can also feel uncomfortable, right? With a bit of practice and preparation, it can feel much easier. Here are six simple tips.

1. Practice

Say ‘no thank you’ out loud to yourself in the car, in front of the mirror, in the shower. This will help you build these words into your muscle memory.

Here are a few variations to practice:

  • Thanks for thinking of me. I can’t right now/I can’t make it/I can’t attend.

  • I’m at capacity right now, so I will decline. Thanks for understanding.

  • No, not at this time.

2. Keep it simple

Resist the temptation to over-explain your reasons for saying no. Keep your response simple and clear.

3. Delay if you’re unsure

If your knee-jerk reaction is to say yes immediately, respond with: “can I get back to you?”.

4. Be gracious

Rejection is always much easier to handle when it’s clear the person saying it has no bad feelings.

A friendly smile and simple ‘thank you’ can make a world of difference – it shows the other party that you appreciate their offer and helps to smooth over any negative feelings.

5. Offer an alternative (if you want)

Maybe you like the person or their idea, but you can’t make it that day – or you like the day and the person, but not the event. Suggest catching up some other time or doing something else.

6. Practice kind self-talk

Remind yourself it’s perfectly OK to say no. You have a right to protect your wellbeing and live according to your values.

How to say no: 6 tips to politely decline — Workplace Science Platform (2024)

FAQs

How to say no politely and professionally? ›

7 tips to help you politely (and professionally) say no
  1. Know your workload. Before you can decide whether to say yes or no, you need to know your current workload. ...
  2. Lead with positivity. ...
  3. Politely and clearly decline. ...
  4. Explain why. ...
  5. Offer a different solution. ...
  6. Be consistent. ...
  7. Practice empathy.
Feb 9, 2024

How to say no without offending? ›

Following these steps can help you feel more confident and professional when you want to say "no":
  1. Be straightforward. Instead of saying "maybe" or "I don't think so," be straightforward in your answer. ...
  2. Briefly explain yourself. ...
  3. Bring up an alternative. ...
  4. Keep your stance.
Jul 31, 2023

How to professionally say no to a request? ›

Here are a few variations to practice:
  1. Thanks for thinking of me. I can't right now/I can't make it/I can't attend.
  2. I'm at capacity right now, so I will decline. Thanks for understanding.
  3. No, not at this time.
Dec 16, 2023

How do I politely say no to plans? ›

Nice “no” examples:

Thank you so much for thinking of me. While I appreciate the opportunity, I'm afraid I won't be able to take on [the task/project/event] at this time. I'm honored that you would consider me for [the opportunity].

How do you say no etiquette? ›

10 different ways to say no
  1. Sadly, I have something else going on.
  2. I have another commitment.
  3. I wish I were able to.
  4. I'm afraid I can't.
  5. I don't have the bandwidth for that right now.
  6. I'm honored you asked me, but I simply can't.
  7. Thanks for thinking of me. ...
  8. I'm sorry, I'm not able to fit this in.
Jan 7, 2022

How to say no in a smart way? ›

Example phrases to help you say no
  1. “May I take a day to get back to you?” ...
  2. “I can do it for you this time, but I can't do it for you every time. ...
  3. “It does not [or will not] work for me to ... ” ...
  4. “I can't, but here's another option for you.” ...
  5. “It's not good for me now, but let's look ahead in our calendars.” ...
  6. “Sorry, no.”
Aug 4, 2021

How do you diplomatically say no? ›

Say No With Humility and Appreciation
  1. I don't think I'm the right person for that.
  2. I think you can find a better person for the job.
  3. I don't have the right skills.
  4. I don't have the personality for it.
  5. Thanks for the invitation, but I can't make it.
  6. Thank you for asking, but I can't.

How to refuse help politely? ›

How to say no politely to someone?
  1. Acknowledge the offer first. Start by showing appreciation for the offer or invitation extended to you. ...
  2. State your reasons for declining clearly. ...
  3. Keep your tone polite. ...
  4. Express empathy for rejecting the offer. ...
  5. You may suggest alternative solutions. ...
  6. End the conversation on a positive note.
Mar 27, 2024

How to reject professionally? ›

How to politely decline a request
  1. Understand the reason for the request. ...
  2. Brainstorm several solutions. ...
  3. Firmly, but gently, decline the request. ...
  4. Give a reason for declining the request. ...
  5. Offer alternative resolutions. ...
  6. As a last resort, ask for help. ...
  7. Turning down a meeting. ...
  8. Saying no to a project.
Jul 1, 2024

How do you politely say no without being rude? ›

I'm not comfortable with that, but I appreciate the offer.” (Honest and polite.) “I can't commit to that right now, but I'll think about it.” (Non-committal but not entirely closed off.) “I'm committed to another project with a tight deadline. Perhaps next time?” (Specific and leaves future opportunities open.)

How to say no assertively? ›

These include keeping it brief, being clear, and being honest. There are some different ways to say “no”. These include the direct no, the enquiring no, the raincheck no, the reasoned no, and the broken record no.

How to respectfully decline? ›

How to Say “No” Graciously
  1. Think before you respond. If possible, don't give your answer immediately. ...
  2. Accentuate the positive. ...
  3. Give a reason when possible—not a fabrication. ...
  4. Be straightforward about the future. ...
  5. Listen to their response. ...
  6. Stand your ground. ...
  7. “No” language examples.

How to say no in professional way? ›

Be prepared and practice using these expressions:
  1. I wish I could, but I'm swamped today.
  2. Sorry, but I'm slammed, and I can't right now.
  3. I'm not taking on any new projects at the moment.
  4. Thanks for thinking of me, but I can't.
  5. No thanks. ...
  6. Unfortunately, now is not a good time.
  7. Sorry, but not this time.
Aug 22, 2022

How to say no at work without making enemies? ›

If you struggle to say “no” at work, here is some sample language to help you.
  1. Reason it out. New at work? ...
  2. Be diplomatic but truthful. Sometimes we overbook ourselves without realizing that there could be a conflict in the future. ...
  3. Reframe the opportunity. ...
  4. Explain why it's in everyone's best interest.
Apr 19, 2023

How do you firmly but politely say no? ›

I'm not comfortable with that, but I appreciate the offer.” (Honest and polite.) “I can't commit to that right now, but I'll think about it.” (Non-committal but not entirely closed off.) “I'm committed to another project with a tight deadline. Perhaps next time?” (Specific and leaves future opportunities open.)

How to reject someone politely? ›

Instead of disappearing, read on for how to reject someone nicely—no hard feelings necessary.
  1. Don't drag it out. ...
  2. Either a call or a text works. ...
  3. Be honest and don't over-promise. ...
  4. Acknowledge the other person's feelings. ...
  5. Check in with yourself, too.

How do I professionally say there is nothing I can do? ›

I'm not doing your job for you

I do not have the capacity to take this on in addition to my own workload but I'm happy to support where it makes sense.

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