Dental Insurance Breakdown Form: Why It's So Important (2024)

|4 min read

by Ashley Bond

Dental Insurance Breakdown Form: Why It's So Important (2)

The dental insurance breakdown form may be the most crucial piece of information you ever use in your dental office. But why is it so important, and do we REALLY have to get a breakdown for each patient?

The short answer is YES.

There are three reasons this seemingly easy task is so vital to an office’s success.

1. The patient experience

The patient experience goes hand in hand with how well versed you are in their dental insurance.

You’re the dental expert. It is up to you and your team to know the ins and outs of their plan.

  • Are you a fee for service practice?
  • Does this patient have a plan on a very low fee schedule?
  • Does this plan have a 12-month waiting period for crowns?
  • How about downgrades; does this plan downgrade white fillings to amalgam on posterior teeth?

These are the questions that will make or break a patient’s experience with your office.

Patients do not mind paying their dental bills, but what they do mind is paying their SURPRISE dental bills.

Take the surprise out of the equation and get the most accurate and detailed insurance breakdown the first time you call.

While I do believe that insurance is always an estimation and never a guarantee of payment, I also believe that it’s our responsibility to give them the most accurate insurance breakdown that we can.

Not only will this courtesy set your office up for success, but it will relay to the patient that you know what you’re doing so they can have complete confidence in your team.

2. Collect 100%

A successful practice collects as close to 100% of their patient portion as possible, upfront and at the time of service.

As all my aging professionals know, the longer a balance is overdue or the farther a patient is from their date of service, the harder it is to collect that money.

How many times have you gotten a statement in the mail and not paid right away because you know you have time?

Don’t delay getting your doctor paid for their work.

When we get the best insurance breakdown we can, it pays tenfold in our collections, and when the office gets paid, ultimately, we get paid.

With accurate breakdowns, we’re able to collect that third perio maintenance at the time of service, when we know it will not be covered.

We may find out that the deductible applies to preventative, so we collect at their first cleaning appointment.

We collect on that occlusal guard since it isn’t a covered benefit for bruxism.

When you collect the day the balance is due, it’s better for the patient, the office, and you.

3. Your own growth and credibility

Ultimately, I believe that understanding a patient’s insurance plan is a growth opportunity for office managers.

  • Learn how each plan works
  • Learn what each clause means
  • Why was there a denial?

It builds credibility and confidence in your future with your current office or with another company in the future.

When I first started with no dental knowledge, calling insurance companies and getting breakdowns was one of the greatest tools to learn the basics of dental coverage. I took this time to ask a representative any questions I did not understand.

Through these conversations, my knowledge and confidence grew immensely.

When a patient asked me a question at checkout about their bill or their plan, my confidence shined through. It didn’t catch me off guard anymore.

Having a detailed breakdown performed for each patient gave me the confidence I needed and the knowledge I lacked.

Let your confidence shine! Ask questions and dig deeper for your own growth, credibility, and future.

Next week I am going to begin to go into detail on what each part of the insurance breakdown form means and why we ask these questions. Get your notes ready and in the meantime, go to my website to download my free detailed insurance breakdown form… This text opens a new tab to the website to download freebies… to follow along.

Meet the Author

Dental Insurance Breakdown Form: Why It's So Important (3)Ashley Bond is the founder of Bond Dental Consulting… This text opens a new tab to the official website…, a company specializing in remote dental billing, A/R, and dental consulting.

Her passion is to help practices stress less, collect more, and get back to what’s really important: the patient relationship.

Ashley has over a decade of experience in the dental field, beginner her career at her father’s dental practice. There, she learned the ins and outs of everything the business entails. She has played many roles, including treatment coordinator, office manager, marketing manager, and insurance guru.

Get all the latest dental tips and tricks on her weekly podcast, “Quick Bites for your Dental Office… This text opens a new tab to the podcast’s web page…,” and follow her on Instagram (@bonddentalconsulting)… This text opens a new tab to her company’s Instagram… and Facebook… This text opens a new tab to her company’s Facebook….

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Dental Insurance Breakdown Form: Why It's So Important (2024)

FAQs

What is a dental breakdown? ›

A dental breakdown is a full list of procedures your insurance company will cover. It includes what services are included, what services are excluded and at what percentage each procedure is covered at.

Why is it important to verify a patient's dental insurance? ›

Dental insurance verification plays a crucial role in ensuring that dental practices provide high-quality treatment and a positive patient experience. By proactively verifying insurance coverage, dental practices can educate patients about their benefits, prevent claim denials, and streamline the claims process.

Why is it important to have dental insurance? ›

You are more likely to avoid future dental problems.

This can help you avoid more costly and complex procedures, like crowns and root canals, down the road. In fact, for each dollar spent on preventive services, it is estimated that $50 or more is saved on more expensive procedures3.

What is the most common form of dental insurance? ›

Dental Preferred Provider Organization (PPO) Plans

The NADP reports that 82 percent of dental policies are dental PPOs. With these plans, a network of dentists agrees to provide care at a discounted rate to patients.

What is the breakdown of the teeth? ›

Tooth decay, also known as cavities or caries, is the breakdown of teeth due to acids produced by bacteria. The cavities may be a number of different colors from yellow to black. Symptoms may include pain and difficulty with eating.

What is the breakdown of the word dentist? ›

Word History and Origins

Origin of dentist1. 1750–60; < French dentiste, equivalent to dent tooth ( dent 2 ) + -iste -ist.

Why is it important to verify insurance information? ›

Insurance verification ensures reimbursem*nt of maximum insurance claims by getting them authorized, eliminating fraud and preventing all the denied claims. This means hospitals and doctors get paid for the medical insurance verification services they have provided to the patients having insurance claims.

What the importance of documentation in the dental record for insurance purposes? ›

Among other things, they contain information about the patient's treatment plan and care that has been delivered. Dental records are especially important when submitting dental benefit claims or responding to lawsuits.

What is 1 the main purpose for verifying a patient's insurance coverage at every visit? ›

1. Fewer Claim Denials: By verifying a patient's insurance coverage prior to providing services, healthcare providers can avoid claim denials due to issues like inactive policies, lack of coverage for a particular service, or failure to obtain prior authorization.

Why is dental care important? ›

If you protect your oral health with good oral hygiene practices (brushing and flossing), the odds are in your favor you can keep your teeth for a lifetime. To keep your teeth healthy, it is important to remove dental plaque, a sticky, colorless film of bacteria. Plaque buildup can cause tooth decay and gum disease.

What is the role of the dentist in insurance terms? ›

A dentist is responsible for the accuracy of all information on a claim form. Coinsurance: The percentage of the costs of services paid by the patient. For example, a benefit that is paid at 80% by the plan creates a 20% coinsurance obligation for a member.

What percentage does most dental insurance cover? ›

In general, most dental plans work on the 100/80/50 coinsurance model. This means that once you meet your deductible, you could get 100% coverage for preventive dental care, 80% coverage for basic dental procedures and 50% coverage for major procedures if you receive care in your network.

What is the difference between a PPO and indemnity plan? ›

When you're comparing an indemnity plan vs. a PPO plan, there are many advantages to an indemnity plan, including: More flexibility in choosing a dentist: With an indemnity plan, patients can see any licensed dentist of their choice, without being restricted to a network of preferred providers.

Do most Americans have dental insurance? ›

For adults ages 19-64, 61.4 percent have private dental benefits, 15.7 percent have dental benefits through Medicaid, and 22.8 percent do not have dental benefits.

What is enamel breakdown? ›

Enamel is the first defense for your teeth against the many different chemicals they're exposed to from food and bodily fluids. As a result, it can be prone to wear and tear. This is called enamel erosion.

What do dentist do with the teeth they pull out? ›

The teeth are placed in a hazardous waste container and then incinerated once it's picked up at the dental office. The CDC has different guidelines for teeth containing metal fillings. Because the metal might release toxic fumes during incineration, they need to be sent to a specialized recycling center instead.

What is the dental terminology for a broken tooth? ›

The American Association of Endodontists have classified five specific variations of cracked teeth; craze line, fractured cusp, cracked tooth, split tooth, and vertical root fracture.

What are the three types of dental injuries? ›

Types of Dental Trauma of permanent teeth:

Subluxation: Mobility of the tooth due to injury to the supporting structures of the tooth. Avulsion: tooth is completely displaced out of the tooth socket. Lateral Luxation: the tooth is displaced and a neighboring bone is fractured.

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